Legal

Our commitment to transparency and your privacy.

Terms of Service

Last updated: 1 March 2026

1. Acceptance of Terms

By accessing or using VEENI Singapore ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

VEENI Singapore is operated by VEENI Pte. Ltd., a company registered in Singapore. These terms are governed by the laws of the Republic of Singapore.

2. Eligibility

You must be at least 18 years of age to use the Service. By registering, you represent and warrant that you are at least 18 years old, legally capable of entering into binding agreements, and are not prohibited from using the Service under applicable laws.

3. Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials.

4. Matchmaking Services

VEENI provides human-curated matchmaking services. While we strive to introduce compatible individuals, we do not guarantee specific outcomes. The success of any relationship depends on the individuals involved.

  • Introductions are made at the discretion of assigned matchmakers
  • VEENI does not conduct background checks beyond identity verification
  • Members are responsible for their own safety when meeting in person

5. Membership and Payment

Paid memberships are billed according to the selected plan. All prices are in Singapore Dollars (SGD) and are inclusive of applicable GST. Memberships auto-renew unless cancelled before the renewal date.

6. Code of Conduct

Members must behave respectfully and honestly. The following are prohibited:

  • Providing false or misleading profile information
  • Harassment, abusive, or threatening behaviour
  • Solicitation of money or commercial services
  • Sharing other members' private information

7. Termination

VEENI reserves the right to suspend or terminate your account at any time for violation of these terms or for any conduct that we determine to be harmful to other members or the Service.

8. Limitation of Liability

To the maximum extent permitted by law, VEENI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Service, including but not limited to damages resulting from introductions or relationships formed through the Service.

9. Contact

For questions regarding these Terms of Service, please contact us at [email protected].

Privacy Policy

Last updated: 1 March 2026

1. Introduction

VEENI Pte. Ltd. ("VEENI", "we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Data We Collect

We collect the following categories of personal data:

  • Identity data: name, gender, date of birth, photographs
  • Contact data: email address, phone number
  • Profile data: education, occupation, interests, relationship preferences
  • Usage data: login history, feature usage, device information
  • Payment data: billing information (processed securely by our payment provider)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and personalise matchmaking services
  • To communicate with you about introductions and events
  • To process payments and manage subscriptions
  • To improve our services and user experience
  • To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share limited information with:

  • Your assigned matchmaker(s) — to facilitate introductions
  • Potential matches — only with your consent and limited to agreed information
  • Service providers — for payment processing, email delivery, and hosting
  • Legal authorities — when required by law or to protect safety

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. Your data is stored on secure servers and access is restricted to authorised personnel only.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, your data will be removed from our active systems within 30 days. Certain data may be retained for legal compliance purposes.

7. Your Rights

Under the PDPA, you have the right to:

  • Access your personal data held by us
  • Correct inaccurate or incomplete data
  • Withdraw consent for data processing
  • Request deletion of your account and data

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes. You can manage cookie preferences through your browser settings.

9. Contact Our DPO

If you have any questions or requests regarding your personal data, please contact our Data Protection Officer at [email protected].